There are many reasons it pays to outsource your revenue management to PMBS:

Decrease Cost

The decision to outsource will significantly decrease the cost associated with the revenue management process. These cost include, but are not limited to, claim forms, and envelopes, postage, costly software/hardware and updates, employee vacation, sick days, benefits and continuing education/seminar cost. And best of all you don’t have the worry of training new billing staff during times of staff turnover or practice growth.

Improve Cash Flow

All claims are filed electronically (with the exception of tertiary claims and a few secondary) so on average you can expect a 7 – 14 day turn-around time. We review all insurance EOBs to ensure appropriate reimbursement and to identify claims that may require additional follow-up and/or appeals. We work very closely with you and your staff to ensure that you are properly educated on all the billing nuances specific to your specialty and know how to ETHICALLY maximize your reimbursement. We also aggressively monitor patient due balances and take the appropriate collection steps to ensure you accounts are paid in full.

Increase Staff Productivity

Outsourcing removes the tedious and time consuming claims process from your office and allows you and your staff to totally focus on the most important element of any practice – THE PATIENT. Your staff can be better utilized for revenue generating tasks.

FAQs

Q. Our practice is not located near PMBS, can you still provide services to us?

► YES! PMBS provides services to medical practices nationwide. PMBS’s web-based practice management system allows us to serve your needs, regardless of where you are located. It also allows you to have 24/7/365 access to your patient and financial information from anywhere you have access to a high-speed internet connection.

Q. If we outsource our billing to PMBS do we need to purchase software?

► No. Although you may already have an in office EMR and/or practice management system, PMBS provides you unlimited access to our state-of-the-art, internet-based practice management system at no additional charge. We are also capable of working off of your integrated EHR/PM.

Q. How do we get billing information to you?

► There are a variety of ways that your information can be transferred:

Scan/Secure E-mail or FaxUPS/USPS
Pick-up for local offices
Use an interfaced EMR program
Any combination of the above

Q. Where do my patients call with a billing question?

► With toll-free lines dedicated to patient calls that are answered as your billing office. PMBS will handle all patient billing inquiries in a polite and professional manner. Our local or toll-free numbers will appear on all patient statements.

Q. Can’t my staff handle my billing?

► Perhaps. But the highly-trained professionals at PMBS are billing and collection specialist. We focus our efforts on submitting accurately coded and complaint claims which results in timely payments and decreased denials.

Q. How do I get monthly financial reports?

► All PMBS clients receive End of Month practice management reports monthly via e-mail (can be mailed if you prefer). You can also easily generate, print, and even export reports any time using our internet-based practice management system. And you can always get a report with a simple phone call to your PMBS account representative.

Q. Is PMBS HIPAA compliant?

► Yes. Our software and all of PMBS services are HIPAA and OIG compliant and are subject to our own formal HIPAA/OIG Compliance programs. PMBS is completely dedicated to compliance and continuing compliance-related education.